Sai Chatra (K) Ltd

Operations Control · Mombasa Plant

Driver

Hassan Ali

Vehicle

KDD 556M

Collected

08:05

Hotel signature

Captured

Bags

Status

Discrepancy

4 item discrepancy detected

    Item collection vs receiving

    Driver count recorded at the hotel, receiving count counted independently at the plant.

    Linen ItemDriver CountReceived CountVariance
    Bath Towels - Old67670
    Bath Towels - New42420
    Face Towels20200
    Hand Towels - New27270
    Bath Mats42420
    Pool Towels17170
    Pillow Cases19190
    Kitchen Cloths21210
    Napkins - Old59590
    Napkins - New220
    Bath Robes220
    Total268264-4

    Collection timeline

    1. Scheduled

      08:45

      System schedule

    2. Driver Arrived

      09:31

      James Mwangi · GPS verified

    3. Collection Started

      09:34

      James Mwangi · Hotel QR scanned

    4. Collection Signed

      09:42

      Hotel Representative

    5. Driver Departed

      09:46

      James Mwangi

    6. Laundry Received

      10:28

      Receiving Team · Plant

    7. Receiving Completed

      10:36

      Receiving Supervisor

    8. Discrepancy Detected

      10:36

      System · automatic comparison

    Collection bags

    BAG-1048

    Seven Islands Resort · 122 pieces

    Collected

    BAG-1049

    Seven Islands Resort · 96 pieces

    Collected

    BAG-1050

    Seven Islands Resort · 100 pieces

    Collected

    Scanning a bag QR code opens this collection. Conceptual in the prototype.

    Audit / Activity

    Who did what, when, and the resulting status.

    1. 08:45Collection scheduled from hotel contract

      System · status: Scheduled

    2. 08:52Assigned to James Mwangi (KDA 418X)

      Operations · A. Njoroge · status: Assigned

    3. 09:31Arrival recorded, GPS verified at hotel

      James Mwangi · Mobile · status: At Customer

    4. 09:34Hotel QR scanned, collection opened

      James Mwangi · Mobile · status: At Customer

    5. 09:42Signed for 318 pieces

      Hotel Representative · status: Collected

    6. 10:28Consignment booked in, 3 bags

      Receiving Team · Plant · status: Received

    7. 10:36Independent count completed: 316 pieces

      Receiving Supervisor · status: Received

    8. 10:36Variance -2 flagged for resolution

      System · status: Discrepancy