Sai Chatra (K) Ltd

Operations Control · Mombasa Plant

Settings

Operational configuration. In the prototype these controls illustrate the intended behaviour.

Operating rules

GPS tracking on work routes only

Location is recorded from the moment a driver starts a work journey until the last job is completed.

Require hotel signature on collection

A hotel representative must sign before the driver departs.

Require independent receiving count

The plant must count every consignment without seeing the driver count first.

Block discrepancy auto-resolution

A supervisor must always decide how a discrepancy is resolved.

Offline capture on driver app

Jobs are saved on the handset and synchronised when connection returns.

Human verification of digitised paper records

AI-extracted values must be confirmed by a person before posting.

Configuration summary

Hotel accounts
6
Drivers
6
Linen item types
11
Guest garment types
22
Production stages
9
VAT rate
16%
Standard linen rate
KSh 65 / bath towel

Audit policy

  • Every record stores who created it, the date, time, location and device.
  • Collection, receiving, processed, rewash, delivered and accepted counts are separate fields.
  • Signatures and photographs are attached to the record they were captured against.
  • Status history is never overwritten, only appended.